Questions & Answers


If you have a question that is not answered below please feel free to contact us by email at Info@TrueNate.com
or call our Toll-Free number (800) 899-7054.


What is TrueNate?

Car donation platform.

How do I get an offer to donate my car?

There two easy ways to get an offer to donate your car. You can either complete our online form to get an offer or give us a call directly at (800) 899-7054.

What types of vehicles do you accept?

We will accept anything from junk cars, wrecked cars, used cars, even new cars. We also accept trucks and specialty vehicles, basically anything with an engine!

Do you service my area?

We accept cars and offer free car removal services nationwide. Just complete our online form with your zip code and car information to find out how quickly you can donate your car and have it towed away for free.

Can I donate a car on behalf of a family member or friend?

Definitely. You may find yourself selling a vehicle for a friend, family member, or business in any array of situations including death, abandonment, or simply helping someone out. We have professional Title Clerks on our team, so no matter your situation we can point you in the right direction, hopefully to us!

Do you accept cars that are missing parts?

As long as the part isn’t the transmission or engine, then yes! We buy cars with missing panels, mirrors, door handles, and tires. You’d be surprised all of the things that can go missing from an old car.

Do I need a title in order to donate my car?

There are a lot of situations where you don’t need the title and in many cases we can send our driver with paperwork for you to sign instead. When you call us about selling a car, our experienced and trusted Title Team will gladly help you out.

Does my title need to be notarized before the driver arrives?

Every state has different notary laws. If you live in a notary state, you will need your title signed first. However, this is very easy and we can walk you through the process from providing a list of nearby notaries to covering any fees.

How do I sign my title?

It depends on the state where the car is registered. For more information about how to sign your title, visit How to sign your title page.

What will happen to my car after I donate it?

Some of the cars we buy are resold as is while others need repairs and go to mechanics. Some of the cars in worse condition will go to local junk yards or will be sold for parts.