We have received your offer request for your vehicle. Our team's assessment of the vehicle will begin shortly. When we are done assessing the vehicle, we will get back to you with an offer.
The offer will be delivered via email, additional information, and instructions. You can check the status of your offer by going to the check status page Reference ID below. Once you accept the offer, we will schedule removal.
If for any reason you have any questions about the request, please contact us, please call us or send us an email to Info@TrueNate.com and we will be happy to assist you.
Thank you for giving us the opportunity to remove your vehicle.
Thank you for accepting our offer of $ for your . We are excited to have the vehicle removed but we need one more piece of information before we can schedule pick up.
We need to get the vehicle identification number (VIN) for the car you want us to remove.
There are two options for getting it to us:
- Send an email to Info@TrueNate.com with the VIN number of the vehicle and reference ID: in the body.
- Call (800) 899-7054 and give us the VIN. If no agents are available, you can also leave the VIN in our voicemail along with your name and reference ID: .
The VIN number is most typically found on the driver side dash of the vehicle visible from outside the car near where the dash meets the glass. It can also be found on the driver side door jamb on most vehicles. Post 1981 VINs consist of 17 letters and numbers. It can also be found commonly on titles, registrations, and insurance papers.
Thank you for accepting our offer of $ for your . We look forward to concluding this transaction and will now assign a tower to your transaction. The tower will then contact you to schedule a time for pickup.
When they arrive, they will inspect the vehicle to insure it is as described. You will need to have the vehicle title present at time of pickup. If both of these items are acceptably satisfied, the tower will prepare the vehicle for removal and provide payment as agreed in the amount of $.
Any changes related to the pickup should be directed to the tower after they've made initial contact. Any other questions or issues should be directed to TrueNate support by emailing Info@TrueNate.com or calling us at (800) 899-7054.
, you’re ready to schedule your pick up time and payment.
- Call our dispatch line
- Be ready with your reference number
- Receive payment at time of pick up and you’re all set
If you have any questions or if we could be of any assistance, please call our direct support line at (800) 899-7054