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This privacy notice serves to disclose the privacy practices of TrueNate, "We," and applies exclusively to information collected by the TrueNate website. You’ll also learn how we use it, what control you have over it, and how you can address questions or concerns to us.

Your Personal Information and Cookies

We may collect cookies and IP addresses from you. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information. With this information we can implement more advanced options into your account, further customizing your experience. For example, cookies have the ability to store your login information so that you could access your account immediately. These types of information may be aggregated and generalized, meaning there is no way to track a cookie back to you. With this information we’re analyzing how much people use our site and looking for more ways to improve user experiences. We continually strive to improve our website offerings based on the information and feedback we receive from you so we can more effectively respond to your customer service requests and support needs.

Our Partners and Outside Parties

At TrueNate, we work with a number of partners in order to enhance your experience further. Please be aware that we’ll never share your data with our partners unless you give us permission. We may, however, provide links to other websites on our pages. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. When you leave our site we have no control over how our partners will use your data. It’s important that you always read their privacy policies too so that you can be fully informed about their practices.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

You Can Always Say No

Even after you’ve given us access to your information, you’ll always have the opportunity to opt out. It’s very quick and painless to unsubscribe from our services. Just contact us and we’ll take care of your request promptly.

Changes to Our Privacy Policy

As our technology changes, we will update this privacy policy periodically. Be advised that these updates may be made with or without prior notification to you. Please check our home page often to stay informed as this is where we’ll provide links or posts to our policy updates.

Your Consent

By using our site, you consent to our privacy policy.

This policy was last modified on: 7/21/2016 8:30 PM EST

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Contact us

Privacy@TrueNate.com

(800) 899-7054